A number of support options are available to you. In most cases the technical query has been dealt with before and there is likely to be a solution to the problem you have already.

1. Knowledgebase

   Our knowlegdebase contains a good search facility and a number of articles which covere the most common problems with a comprehensive solution. Our support staff add articles to this regularly in order for it become a more and more useful resource.

2. Company Forums

   We are fortunate enough to have a thriving community of CubeCart users who enjoy discussing ideas and technical problems. Please note that our company forums are a resource for customer to customer support. Our official support staff are not regular contributors. Any important announcements made there are also displayed on our homepage.

3. Support Ticket Helpdesk

   If you have not been able to find the soution to your problem we have a number of professional technical support staff who can help you. As we offer free and cost products we can only provide technical support to customers who have support credits. Normally a certain amount of technical support credits are allocated with each order.
   If you do not have technical support access or your credits have expired it is possible to purchase more as and when you need them via our ordering system. Technical support incidents can be raised from your customer control panel.

http://www.cubecartforums.org is a useful and extensive 3rd party resource run by CubeCart enthusiasts who may be able to offer design, programming and other related services. There are also some extensive documentation and friendly forum members with great ideas and a wealth of experience to share.